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Compliance & Legal


Important Legal Information
Western Union Business Solutions is a segment of The Western Union Company. Services in the UK are provided by Custom House Financial (UK) Limited (which does business under the trade name of Western Union Business Solutions) or Western Union Business Solutions (UK) Limited (collectively referred to as "Western Union Business Solutions").

Custom House Financial (UK) Limited (registered in England, Company Number 04380026, Registered Office Address: 12 Appold Street, London EC2A 2AW) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (Register Reference: 517165) for the provision of payment services and is registered as an MSB with HM Revenue & Customs (Registered No: 12140130).

Western Union Business Solutions (UK) Limited (registered in England, Company Number 02854737, Registered Office Address: 12 Appold Street, London, EC2A 2AW) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (Register Reference: 536611) for the provision of payment services and is registered as an MSB with HM Revenue & Customs (Registered No: 12122416).

Terms and Conditions
Western Union Business Solutions (UK) Limited (Corporate Customers)
• Please click here to access our Terms and Conditions
• Please click here to access our Terms and Conditions for Forward Contracts
Western Union Business Solutions (UK) Limited (Personal Payments Customers)
• Please click here to access our Terms and Conditions
• Please click here to access our Terms and Conditions for Forward Contracts
Custom House Financial (UK) Limited
• Please click here to access our Trading Terms and Conditions
• Please click here to access our Terms and Conditions for our WU® Online FX Platform

Privacy
Please click here to access our Privacy Statement. This Privacy Statement describes how Western Union Business Solutions collects, transfers, uses, and discloses personal information that we obtain from you when visiting and/or using this website or that we otherwise collect in connection with enrolling or providing services to our customers.

Complaints
To file a complaint, please visit the File a Complaint page.

Contact Us
If you have any questions about the above information, please contact us.